Privacy Policy
This Privacy Statement aims to help you understand how Vitafoam Ltd. may use personal information collected when you visit our website. It does not apply to any third party websites which are linked to this website and in this respect we encourage you to review the relevant Privacy Statement or policy of the third party.
We encourage you to read this Privacy Statement carefully when using our website. Your continued use of our website signifies your implied consent to our processing practices as detailed in this Privacy Statement.
Definition of Personal Information
Throughout this policy, the term “personal information” shall be construed as information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous so that it does not identify a specific user.
Use of Personal Information
When you visit our website or request a product or service from us, Vitafoam Ltd. may collect personal information about you such as your name, company and title or position, contact details such as telephone number and postal or email address, and any other information relating to you which you may provide or which may be requested of you for client on-boarding purposes or for any other reason connected to the provision of the service to you.
Why we collect Your Personal Information
Your personal information will normally be retained in a database and used by Vitafoam Ltd for purposes such as:
1. administering our relationship with you, providing services, and responding to enquiries
2. business development including sending updates, publications, and details of events
3. auditing usage of our websites
We may also use your contact information to send you our newsletter and invitations to seminars and conference. You hereby grant your consent to receiving such updates. Should you wish to opt out from receiving our communication emails you may do so by unsubscribing from the publication by following the procedure provided on the newsletter itself.
Location of Processing
We store and process your personal information on our servers located in our offices in Malta. We may also store your personal information elsewhere in the world where our facilities or our hosting partner’s facilities are located. We ensure that your personal information is protected using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorization controls.
Your Rights and Responsibilities
It is your responsibility to ensure that the information held by us is up-to-date and accurate. For you to ensure the correctness of your personal information you are entitled to make a subject access request.
We will endeavour to fulfil a subject access request within statutory time-frames. Should the request for information be deemed to be excessive or including a disproportionate effort, Vitafoam Ltd. maintains full discretion to choose not to provide any information to you.
If you wish to be removed from our database for any reason, you may contact us on the address provided hereunder. In such a case Vitafoam Ltd. will endeavour to delete any personal information held about you unless such information is required to be kept for a period of time in order to comply with other laws and regulations, to collect fees due to us, to assist with any investigations, to prevent fraud and to resolve disputes.
Cookies
We use browser cookies, log files, flash cookies and clear gifs, to help understand how people interact with our website and services, in order to provide a better experience.
Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our website. We use cookies to improve the experience of our members. We also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most major websites.
Storage of Personal Information
When contacting us through our forms provided on the website or otherwise engaging us to provide a service to you we request certain personal information on you which we process and store in our client’s database. We may use your contact information to send you information about our company and newsletters. Your contact information is also used to contact you when necessary in the provision of our services in your favour.
Updates to our information practices
Vitafoam Ltd. reserves the right to add to, delete or change these terms because of frequent changes in Internet technology and applicable law. As such, you should check this privacy policy from time to time for such changes. Vitafoam Ltd. will endeavour to bring such changes to your attention via appropriate means.
Transfers to third countries
Vitafoam Ltd. may have hosting facilities part of a cloud computing architecture which are located outside Malta and the European Union. You hereby grant your irrevocable consent to the transfer of data to third countries, provided that the data protection standards in the respective jurisdiction offer adequate and comparable protection to the data subject.
Contact Us
If you have questions or concerns regarding this policy, you should contact us by writing to us at the following address:
The Managing Director, Vitafoam Ltd, 334, St Pauls Street, Valletta, VLT 1211, Malta.
